Home>>F.A.Q

1.How does the paymentwall works?How can I contact the paymentwall after paid?

If you want to know more about paymentwall please visit www.paymentwall.com.

If you pay through paymentwall please

check your payment here.


2.How do you level my character?

Do quests and kill monster. 2-3 man will level your char alternate to ensure the speed.

Don't log in during leveling, it will be more safe, you can feel free check the status anytime through our live chat, we are 24/7 service.

3.I understand it takes multiple days to level my character, but I want to play with my friends during the week; am I able to play while you are leveling up my character?

We suggest not log in during leveling, you can check status on live chat. If you really want to log in, contact our live chat first, we will arrange for you.

4.Do you offer part-time Power leveling service? Not having special request?

Yes, you can hire us to work for you on hours.

5.How can I get a coupon for my order?

Our guy will offer you a coupon code in live chat or email after you place the first order, you can use it to get 5% coupon in your following orders forever. You can also recommend the code to your friends and other players to use.

6.If I still have any other questions, how can I contact the live chat?

You just need login our site, then you will find "LIVE CHAT" on our right homepage, click there and fill your information, you will get an operator to talk with you at most within 5 minutes.

7.Why my payment status is pending?

Once you paid it, you might see e-check way or your money need days to PAYPAL so that is why the status is pending. We will deliver it to you once cleared and it usually takes 3 to 5 work days. Because PAYPAL is protecting your account now, we have not received your money yet. If you want it to be quick for both of us, we can cancel this order and you can place another order and pay for it. We will help you better later. Thanks for your cooperation.

8.Why couldn't I use my coupon code?

I am sorry that you used the Google promotion link, which had already cut the price down, that is the reason why you couldn't use the code successfully. Next time if you want to use that code, you need to delete your PC cookies, and then open our site directly, not from Google promotion link, you will find you can use it to buy RS gold then.

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